Maintenance
The Maintenance phase provides the following benefits:
- “1-Call Solution” handles every service, maintenance and repair issue immediately to minimize downtime, reduce workload, and control cost variables.
- Scheduled maintenance necessities planned for in advance.
- Vendor labor, parts, rental, and miscellaneous rates negotiated.
- National volume discounted parts pricing passed through to customer.
- Vendor work P.O.s authorized in accordance with approved company’s guidelines.
- Vendor time schedules monitored continuously.
- Vendor’s invoice line items audited by industry professionals.
- Vendor invoices paid to provide centralized billing.
- OSHA compliance certification required at time of each service/repair call.
- Complete maintenance history records on each unit available on-line, 24/7.
- Operating Cost/Hr calculations with industry baseline updated daily and available 24/7.
- Total Cost/Hr calculations with industry baseline updated daily and available 24/7.
The cost savings realized from the Maintenance phase ranges from 10% to 15% of all lift truck related expenditures. In certain cases, where the necessary controls to manage these issues are below standard, the savings realized during this phase can be extremely dramatic.*
* In one instance, two lift trucks from the same location were replaced at lease end. Those lifts had lease end return costs of $7,491 in one case and $8,594 in the other, most of which was a result of improper maintenance throughout the life cycle of those vehicles, and were well beyond the established budget allocations.
In another instance, it was discovered that a lift truck had accumulated an extreme amount of excessive hours, to the point that if nothing was done the lease end costs would exceed $15,000 just on “excess hours” charges alone.