We currently outsource our entire rolling stock fleet, including lift trucks to another firm. Under that situation, why should we sign up with this program? And if we did, how would that work with my current provider?
Most all lift truck equipment makes and models available today have evolved into highly technical pieces of essential equipment with a myriad of micro processed control systems, high tech braking, AC powered technology, etc. With all the agencies monitoring everything from safety to emissions, the day of having lift trucks serviced by the gas station down the street has passed. Expert lift truck industry specialization has reached a level of prominence whereby the added benefit and savings realized via LES will enhance whatever current systems you have in place.
Our goal is to provide a seamless transition into our program. This means working with our customer's current service providers, if they so desire. We will however evaluate each vendor twice a year to guarantee they have the ability and expertise to meet, and or exceed, our customer Service Level Agreement and make recommendations that allow clients to make informed decisions as to service providers.
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